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The high profile failure of major IT-related projects in both private and public sectors underlines the need for stringent change management. As businesses increasingly look to IT to enable that change, Sharm Manwani examines the types of business change processes that involve the use of IT, from the reasons organisations change the way they work, to how that change is identified, managed and implemented. The structure follows a new IT-enabled business change lifecycle which focuses on strategic alignment and delivering benefits rather than implementing a technology solution. All those involved in organisational change need to understand the pitfalls and the critical success factors. The potential audience therefore covers a wide range of business and IT executives, managers, professionals and expert users. The main desired outcome of this book is that it helps those who are involved in IT-enabled business change projects to understand the issues and to be more successful.